Hardware Failure Notifications - Aster Appliances

Aster Appliance 5 Platform Hardware Replacement Guide for Customers

prodname
Aster Appliances
created_date
February 2018
category
Hardware Servicing
featnum
B035-6041-085K

When your system was delivered, your Teradata Customer Service Representative (CSR) configured Server Management Web Services (SMWeb) to provide alerts through Server Management Client when there are storage drive or power supply failures.

When a disk array storage drive, disk array power supply, or node power supply fails, Server Management Client logs the hardware failure in its Alert Viewer window. The Alert Viewer window must be monitored for these failures.

When a node storage drive or node power supply fails, Server Management Client logs the hardware failure in its Summary Alerts tab. The Summary Alerts tab must be monitored for these failures.

For more information about SMWeb and Server Management Client, see the Teradata Server Management Web Services User Guide, B035-5350.