Create Change Requests | Console | Teradata Vantage on AWS - 2.0 - Creating Change Requests - Teradata Vantage on AWS

Teradata Vantage™ on AWS Getting Started Guide

prodname
Teradata Vantage on AWS
vrm_release
2.0
created_date
June 2020
category
Configuration
Implementation
Installation
featnum
B700-4015-060K
PrerequisiteTo create a change request, you must be assigned to the Site Super Admin or Site Admin role. See Managing Users.
  1. Log in to the Console at https://console.vantage.teradata.com and select Support Tickets in the left pane.
  2. Select CREATE TICKET, then select Request a Change.
  3. Select a Priority and briefly describe the problem, including its impact on operations.
    Priority Definition
    1 – Critical Essential to meet business objectives
    2 – High Significant but not essential to meet business objectives
    3 – Medium Moderate but not significant or essential to meet business objectives
    4 – Minor Low or optional
    5 – Planning Part of a scheduled planning activity
After you submit your request, Teradata responds according to the priority and impact on operations.