Completing the Procedure - Data Warehouse Appliances

2850 Platform Hardware Replacement Guide for Customers
Product
Data Warehouse Appliances
Published
February 2018
Language
English (United States)
Last Update
2018-04-17
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Product Category
Hardware
  1. Return to Server Management Client and, in the FRU Replace window, click OK. The software checks the power supply/cooling module status.
    If any problems are encountered, notify Teradata Customer Support. Use a contact method that is in accordance with your service contract. If your system is not set up with Automatic Incident Creation (AIC), log on to https://access.teradata.com and initiate or update an incident. If your system is set up with AIC, close the maintenance window and add a comment.
  2. When the Replace FRU confirmation dialog box appears, click OK to close the FRU replacement session in Server Management Client.
  3. If the Locator LED Enabled dialog box is displayed, click Disable, then click Ok in the Disable Locator LED Success dialog box.
  4. Close the maintenance window:
    1. In the Server Management Client window, click the Overview tab.
    2. In the Maintenance Windows pane, click the Active tab.
    3. Find the relevant maintenance window, then click the icon associated with it.
    4. In the confirmation dialog box, click Delete.
  5. Add a comment to the summary alert:
    1. In the Server Management Client window, select the Summary Alerts tab. A list of summary alerts appears.
    2. Locate the appropriate summary alert.
    3. On the right side, click the three-bar icon.
    4. Select Add Comment. The Comments window appears.
    5. You must add entries in both the Author and the Comment boxes.
    6. Click Submit. The comment is attached to the summary alert.
  6. Clear the summary alert:
    1. Click the Summary Alerts tab.
    2. On the right side of the summary alert, click the three-bar icon.
    3. Click Clear Summary Alert.