Support Incidents Dashboard | Console | Teradata Vantage on Azure - 2.2 - Support Incidents Dashboard - Teradata Vantage on Azure

Teradata Vantageā„¢ on Azure Getting Started Guide

prodname
Teradata Vantage on Azure
vrm_release
2.2
created_date
January 2021
category
Configuration
Implementation
Installation
featnum
B700-4016-011K

If you are a Site Admin or Super Site Admin, in the Console you can view or create incidents and change requests and submit questions.

  • Incident - for a problem that is preventing or degrading service.
  • Change request - to request that something be provided or changed.

Incidents are evaluated and assigned severity and priority levels that affect how quickly they are addressed.