16.20 - About Upgrading Ecosystem Manager Client Software - Teradata Ecosystem Manager

Teradata® Ecosystem Manager Installation, Configuration, and Upgrade Guide for Customers

prodname
Teradata Ecosystem Manager
vrm_release
16.20
created_date
December 2020
category
Configuration
Installation
featnum
B035-3203-107K

Each server monitored by Ecosystem Manager has the Ecosystem Manager client software package installed. This software includes agents that connect to the Ecosystem Manager server. The customer is able to upgrade the client software, after creating an incident with Teradata Customer Services.

The upgrade method differs depending on the type of server the client package is installed on.
Server OS Upgrade Method
Teradata Linux PUT
Non-Teradata All supported Script

Upgrades to Ecosystem Manager server software require Teradata involvement and cannot be upgraded by the customer. Contact your Customer Service Representative for more information.