Upgrading a Teradata Viewpoint Server | Teradata Viewpoint - 17.10 - Upgrading a Teradata Viewpoint Server - Teradata Viewpoint

Teradata® Viewpoint Installation, Configuration, and Upgrade Guide for Customers

Teradata Viewpoint
Release Number
Release Date
October 2021
Content Type
Publication ID
English (United States)
  1. Make sure the following conditions have been met:
    1. Teradata Viewpoint server is running.
    2. You have a CERTLIST of the Viewpoint packages and their dependencies.
    3. The target PUT version is available.
  2. From a console window, SSH into the server.
  3. Create a directory to upload Viewpoint packages and dependencies.
    /var/opt/teradata/customermodepkgs is the default for the install scripts and RPMs.
  4. Upload the Viewpoint packages and their dependencies to the new directory.
  5. If necessary, install PUT:
    1. Obtain PUT from the TSS.
    2. Install PUT, using the rpm-ivh or rpm-Uvh command (-U:upgrade).
  6. (Optional) If upgrading from Viewpoint and later to Viewpoint and later,
    • Pre-requisite: Latest full backup is available under /data/backup
    • Create a file - /opt/teradata/viewpoint/vp-postgres/linkdata
    • Content of the file - /data/backup
    • Save file
    This operation prevents the creation of a copy of viewpointdb as part of the upgrade.
  7. Using the Viewpoint server root credential (http://ViewpointServerAddress:8443), log on to PUT.
    The PUT screen appears.
    Do not enter your QuickLook ID.
  8. Select Install / upgrade and click Enter.
  9. When PUT is running in Customer mode confirmation appears, click Next.
  10. Verify package selection and location (/var/opt/teradata/customermodepkgs)
  11. Click Finish.
  12. Verify the packages installed without errors and that TDPUT has removed all temporary files.
  13. SSH into the Viewpoint server, and verify the Viewpoint services started successfully.
  14. Tail the Viewpoint log:
    tail –f /opt/teradata/viewpoint/portal/logs/viewpoint.log
  15. Using an Admin userID, log into the Viewpoint portal.
  16. Verify each of the Admin portlets loads and displays successfully without errors.
  17. Load the Add Contents page.
  18. Verify the installed portlets are listed.
  19. Verify the installed portlets loads and displays successfully without errors.

    (Viewpoint and later) If viewpoint keystore password is to be modified, see Modifying Viewpoint Keystore Password.

    If a SLES12 moveOp is to be performed, this step must be performed after that.