15.00 - Client Computer Problem: Cannot Communicate Over the Network with Teradata Database - Teradata Tools and Utilities

Teradata Tools and Utilities for Red Hat Enterprise Linux Installation Guide

prodname
Teradata Tools and Utilities
vrm_release
15.00
created_date
March 2014
category
Installation
featnum
B035-3121-034K
  1. To confirm that a client can communicate over the network to a Teradata Database, ping the Teradata Database:

    /usr/etc/ping dbcnameCOPn

    dbcnameCOPn can appear in upper or lower case.

    The following is returned as a positive response:
    dbcnameCOPn is alive
  2. To perform the second test to verify communication to the Teradata Database, type: telnet dbcnameCOPn The following response is returned:
    telnet: connect: Connection refused
  3. If these responses are not received, consult Troubleshooting Network Problems.