After deploying a Server Management VM, you can enable remote configuration assistance from Teradata customer portal by setting upTeradata ServiceConnectâ„¢. Teradata customer portal then uses ServiceConnect to remotely assist with additional configuration options, such as installation and configuration of a policy server. If this option does not display, it is not available at your site.
See Testing Server Management for information on opening an incident with Teradata customer portal and using ServiceConnect.