Returning a Failed Component - Appliance for Hadoop

Appliance for Hadoop 3 and 4 Platforms Hardware Replacement Guide for Customers

Product
Appliance for Hadoop
Published
March 2018
Language
English (United States)
Last Update
2018-05-09
dita:mapPath
ika1471885266504.ditamap
dita:ditavalPath
hadoop3_4.ditaval.ditaval
dita:id
gjo1471650852867
Product Category
Hardware
  1. Pack the failed component in the packaging the replacement component arrived in.
    Teradata is not liable for customer data left on returned failed storage drives.
  2. Access the email that includes the shipping information and return label for the component.
  3. Print the return label.
  4. Securely seal the packaging and apply the return label.
  5. Follow your company's procedure for pick-up and shipment of the package.