The Teradata representative uses the following checklist as a guideline to discuss and complete the required tasks for site preparation.
Done | Task | Comments and Reference |
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Initiate customer site prep discussion/meeting | ||
Remote connectivity discussion |
At a minimum, Teradata ServiceConnect is required for remote support and maintenance. For customers with additional security and/or privacy requirements, Teradata ServiceConnect Enhanced is available.
Customers without Teradata ServiceConnect or Teradata ServiceConnect Enhanced will not have access to Critical System Management and Business Critical services and will receive limited reactive maintenance and support service.
Engage the customer on issues of remote connectivity, including:
For information on remote connectivity requirements, go to: Remote Connectivity Guidelines. Connection from the product to an outside network (customer LAN, public LAN, and so on) must be done with a shielded cable (unless optical Ethernet is used). Failure to use a shielded cable may invalidate the regulatory compliance of the product.
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Power capacity |
What is the total calculated power in watts or kilowatts for the whole system? What is the total power capacity at the site? Is there a power plan with regard to adequate power capacity and power redundancy? Has the power capacity issue been discussed with the customer? For power requirement calculation, refer to Power Consumption. |
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Power receptacles |
Does the customer have the appropriate type and number of receptacles for all of the system cabinets? Refer to Input Power Plugs and Receptacles . |
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Site ID created or verified |
For information on Site IDs, go to: Site ID Creation Guidelines. |
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Final system configuration |
For new or expansion systems, need to provide for adequate space, power, AC, and security. For a replacement system, determine if new system can swap in to the existing system's place. If not, is an upgrade required, or is there a need to provide additional space, power, AC, and security. |
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Plan for expansion |
Is expansion anticipated in the near future? If yes, refer to Physical Specifications for Site Planning for the anticipated system size. Future systems
generally require more space (ft 2/cabinet) than the current one.
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Servicing clearances |
What are the front and rear clearances? Refer to 42-U Cabinet Footprint and Clearances . |
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Floor loading |
What is the floor tile capacity? What is the weight limit? Is the floor loading adequate for the system? Refer to Weight and Floor Loading. |
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Unloading, uncrating, and entry route considerations |
Is dock/delivery access adequate? Is a liftgate truck or raised dock required to unload the system? Is there an area large enough to uncrate the systems near the delivery dock? Is there open access to the system floor (doors/ramps/elevators/appropriate floor covering)? Is the access path to the system floor
unobstructed, large enough, and strong enough (floor loading) to
accommodate system cabinets?
No ramp
steeper than 10°.
Will a pallet jack be available to move the crates? Are there arrangements for crate disposal or
return?
Usually,
the carrier will take the crates and packing.
Refer to Delivery and Installation. |
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Tile cutouts for cables |
Does the customer have adequate tiles with appropriate cutouts? Are tile cutouts large enough to accommodate cables? Are cutout edges protected to
prevent cable damage?
Cutout size
must be minimal, and brush sealed tile cutouts are strongly
recommended to prevent cold air from coming
through.
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Cooling requirements in BTU/hr |
Refer to Site Environmental Planning for measurements. |
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Floor plan: Environmental |
Refer to Site Environmental Planning. |
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Floor plan: Power |
Does the customer have multiple power feeds? The system requires multiple power feeds for redundancy. Does the customer have site UPS units or street power? Does the floor plan show electrical outlets? Processing/storage cabinet: Will AC feeder boxes be connected to different power sources? InfiniBand switch cabinet: Will the orange and blue AC boxes be connected to different power sources? Will the power sources be connected to different PDU panels? Does the floor plan show how dual power is connected to each cabinet? Refer to Site Wiring Options for Dual AC. |
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Floor plan: Cabling |
Does the floor plan show cabling scheme and cable routing? Refer to Cables and the Cabling appendix in the Hardware Installation Guide for your system. Cable lengths
need to be calculated before actual cabling.
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Cabling considerations |
What is the customer’s cabling scheme? Does the customer use cable trays? If yes, can we use the same trays? Teradata does not provide cable trays. Do we know where we are laying cables? Do we need to avoid certain areas or other cables? Is the sub-floor area clean and free from obstructions? Inspect under raised floor; if necessary, have customer clean before installation. Are we providing adequate cable lengths? Refer to Cables and the Cabling appendix in the Hardware Installation Guide for your system. |
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Host Channel Adapter (HCA) connectivity |
Does the customer require a mainframe connection? The customer must be told where to connect to the Teradata system, cable lengths, and how many connections. The customer is required to purchase cables. Refer to Network Cables and Hardware. Determine/provide host channel connection information (CUAs), if applicable. The customer will need to make sure they plan to define the IOGEN and MVS devices. |
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LAN connectivity | Is the Customer LAN (CLAN) prepared for connectivity to Teradata Appliance for Hadoop 6 systems? Network connectivity for Teradata Appliance for Hadoop 6 platforms is covered in the following guides:
Is a broadband connection in and out of the building available for Teradata’s use? Determine/provide customer LAN IP addresses, subnet mask, and aliases to be used at installation. Include router information. This information is also needed for the private LAN for the BAR solution, if applicable. |
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Public IP address access to nodes | Obtain public IP addresses for the following nodes and for the following uses:
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Spare parts location/space |
On-site spare parts are optional. Consult with the TSC (Teradata Sales Consultant). Are additional site spares ordered? Teradata provides the spare parts storage cabinet. Does the customer have any issue with Teradata providing this cabinet? |
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Customer replacement of disk array storage drives, disk array power supplies, and node power supplies |
Will the customer replace failed storage drives, disk array power supplies, or node power supplies? If yes, the CS installation team must train the customer on how to replace the failed components. Use the appropriate Customer Guide for Hardware Replacement as a reference. Items that must be covered:
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Customer replacement of node storage drives and node power supplies |
Will the customer replace failed node storage drives or node power supplies? If yes, the CS installation team must train the customer on how to replace the failed components. Use the appropriate Customer Guide for Hardware Replacement as a reference. Items that must be covered:
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