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Check each container for external damage. If possible, do this while the carrier personnel are present.
- Verify shock indicators, if present, are intact.
- Look for other signs of external damage.
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If damage is detected, follow one of the shipping damage procedures described below:
- In countries that require shipments to be insured with a local insurer, process the claim locally, and inform Inventory Return Control, Miamisburg, of the damage (address below).
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In countries that insure shipments with the Insurance Department in Miamisburg, complete Form F-2100 (Notice of Damage) and send to Teradata Risk Management. Also send a copy of this form to Inventory Return Control, Miamisburg. Addresses are:
- Teradata Risk Management
- 2835 Miami Village Drive
- Miamisburg, OH 45342
- 937- 445-3400
- Inventory Return Control
- International Field Engineering Support
- Teradata Corporation
- Miamisburg, OH 45342