For this procedure, Estimated Processing Time is used as an example.
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From the Estimated Processing Time histogram, highlight the bucket to be analyzed, then right-click.
The shortcut menu appears. See Adding Existing Classifications to New Workloads.
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Select the Split to New Workload option.
The Estimated Processing Time dialog box appears.
- Enter the minimum and maximum processing time bucket parameters.
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Click OK.
The Add Workload dialog box appears.
- Enter the workload attribute details. See the table after step 4 of Grouping Unassigned Requests into a New Workload for more information.
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Click OK.
A new workload is created with Minimum and Maximum Estimated Processing Time along with the first level of classifications. The selected row/bucket is removed from the Analyze Workload report.