Contacting the Teradata Global Support Center and Teradata Support Representative - Analytics Database - Teradata Vantage

Analytics Database Messages

Deployment
VantageCloud
VantageCore
Edition
Enterprise
IntelliFlex
VMware
Product
Analytics Database
Teradata Vantage
Release Number
15.xx,16.xx,17.xx
Published
June 2022
ft:locale
en-US
ft:lastEdition
2023-01-05
dita:mapPath
sfx1628096178347.ditamap
dita:ditavalPath
ft:empty
dita:id
B035-1096
lifecycle
latest
Product Category
Teradata Vantageā„¢

Certain messages suggest that you contact the Teradata Global Support Center or your local Teradata support representative. Instead, open an incident with Teradata Support.

Internal checks have found one or more conditions for which the user can do little, if anything, to recover. These messages are designed for use by support center personnel to diagnose and locate the source of a problem. Although there seem to be many of these messages, they are rarely received, and their number helps to identify the exact cause of a failure. Such messages contain information to enable support personnel to diagnose a problem with greater accuracy. Be sure to save all messages and reports associated with the condition and include them in the incident.