Configure/Test ServiceConnect | Teradata VantageCloud Enterprise on AWS (DIY) - Configuring ServiceConnect - Teradata® VantageCloud Enterprise on AWS

VantageCloud Enterprise on AWS (DIY) Installation and Administration Guide - 2.4

Deployment
VantageCloud
Edition
Enterprise
Product
Teradata® VantageCloud Enterprise on AWS
Release Number
2.4
Published
April 2024
Language
English (United States)
Last Update
2024-07-15
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Product Category
Cloud
Prerequisite You must have a site ID to configure or test Teradata ServiceConnect.

All PSIM sites in Vantage should be configured with a minimum of 2 PSIMs and ServiceConnect enabled for both TCA and PSIM Support Telemetry Delivery.

Instance of the Axeda Enterprise Server (serviceconnect.teradata.com) should be used, and an ITS Ticket must be submitted to get the Site configured in the Enterprise before or during deployment.

Requesting Site Configuration by ITAS Team in the Axeda Enterprise

To request the Site be configured in the Enterprise Server, visit:

https://teradataservicehub.service-now.com/com.glideapp.servicecatalog_cat_item_view.do?v=1&sysparm_id=31cbf3ee87ecd500d4ca45b21a434d88&sysparm_link_parent=d2f7cae4c611227a018ddc481b34e099&sysparm_catalog=e0d08b13c3330100c8b837659bba8fb4&sysparm_catalog_view=catalog_default&sysparm_view=catalog_default