If you can SSH to your VantageCloud instance, but cannot log in with BTEQ or Teradata Studio, try either of the following options:
- Change the dbc password by running tdc-start to enable port 1025, which is used by ODBC and CLI connections.
- Check your inbound ports to make sure port 1025 is opened for your IP address in your security group.
Scale-In and Scale-Out Issues
While scaling out, if you encounter the following error: Error: Task Error:[Snapshot Pdisk Information] Failed to execute command /usr/pde/bin/psh -sum 0 nvme list -o json. Execution timeout, then turn off cloudwatch_log option using- Scale-In: /usr/local/bin/tdc-scale-in <node-count> -a -t --cloudwatch_log=no
- Scale-Out: /usr/local/bin/tdc-scale-out <node-count> -a -t --cloudwatch_log=no