Alerts need an appropriate response. Some alerts require immediate action for Business Continuity Manager to continue functioning. For information about minimum recommended alerts, see Recommended Alerts.
As part of configuration and setup, configure critical monitoring notifications to see time-sensitive alerts immediately. Set up less-critical alerts for appropriate time intervals so they can be addressed before becoming critical.
Business Continuity Manager uses the Notification Service bundled with the Business Continuity Manager UI to send alerts using email or other monitoring paths for rapid response when needed.
This guide assumes that the Notification Service is configured. For assistance with that service, contact Teradata Services.
For information about forwarding alerts to email, see Teradata® Business Continuity Manager User Guide.
If a non-critical alert appears regularly, contact Teradata Services to determine if the alert can be disabled.
If a critical alert appears regularly, contact Teradata Services to determine the root cause.