Add the SMTP Server Details in the Notification Service | Teradata Business Continuity Manager - Adding the SMTP Server Details in the Notification Service - Teradata Business Continuity Manager

• Server
  • The name or IP of the SMTP server
• Port
  • The SMTP Server port
  • Typical values are 25, 465 or 587
  • Ports 25, 587 and any other port numbers will use STARTTLS (Explicit TLS) to encrypt the emails if the SMTP server supports it
  • Port 465 is assumed to be using SMTPS (Implicit SSL/TLS)
• Reply Address
  • The reply to address on notification emails
  • Some of the SMTP servers require this to be the same as the SMTP Username if authentication is used
• Display Name
  • The display name for the reply address
• Server Timeout
  • The connect timeout value in seconds for the SMTP server
  • Between 5 and 60 seconds
• PEM Certificate
  • Browse to upload the SMTP Server CA certificate PEM file
  • Must be in PEM format and may contain multiple certificates if a Certificate Authority (CA) chain PEM is required by the server
  • You should be able to obtain this PEM file from your IT department
  • If provided, emails will not be sent if certificate validation fails
  • If not provided, emails will still be encrypted with SSL (port 465) or STARTTLS (25, 587), but the SMTP servers certificate will not be validated
• Anonymous Logon
  • If enabled, the SMTP server must allow unauthenticated access
  • If disabled, set the SMTP Username and Password

openssl s_client -connect smtp.xyz.com:587 -starttls smtp -CAfile smtp.xyz.com.pem < /dev/null 2>&1 | grep "Verify return code"

If it returns the following, it confirms that the certificate will work with the SMTP server:

Verify return code: 0 (ok)

See Verifying Alert Notifications to verify that the SMTP Config settings are working as expected.