Service Level Goals | Teradata Vantage - Service Level Goals - Teradata Workload Management - Database Engine 20

Workload Management User Guide - 20.00

Deployment
VantageCloud
VantageCore
Edition
VMware
Enterprise
IntelliFlex
Product
Database Engine 20
Teradata Workload Management
Release Number
20.00
Published
June 2025
ft:locale
en-US
ft:lastEdition
2025-11-20
dita:mapPath
gew1747088853217.ditamap
dita:ditavalPath
jlp1749501702948.ditaval
dita:id
icm1467243640567
Product Category
Teradata Vantage
This feature is available only on systems with TASM.

Important workloads often come with service level goals to indicate their performance objectives. This is especially true for tactical workloads. TASM lets you set goals on workloads to reflect the needs of the business.

Service level goals are measurable using either of the following metrics:
Response Time
The percentage of completed requests that meet the response time goal (for example, 2 seconds or less 99% of the time)
Throughput
Requests completed per hour (for example, 1,000 requests per hour)

Service level goals can trigger system health conditions via the workload events for SLG Response Time or SLG Throughput. You can also use service level goals in reports, such as using DBQLogTbl.ResponseTimeMet.

Service level goals are most appropriate for Tactical and SLG tier workloads.