ICOP Service Offers - Teradata IntelliCloud

Teradata® IntelliCloud™ Service Description: On-Premises

Product
Teradata IntelliCloud
Release Number
1.0
Published
June 2019
Language
English (United States)
Last Update
2019-06-22
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Product Category
Cloud

ICOP includes a set of standard services. Optional, enhanced services are sold separately.

  Capability Standard Service Enhanced Service
Teradata Vantage TCore: Active Per the order  
CDS: Active Per the order  
TCore: Reserve

(Bursting capacity)

  Pay per use or as enabled
CDS: Reserve

(Pre-positioned COD)

  Pay as enabled
Analytics Platform Co-Processing TCore: Active Per the order  
TCore: Reserve   Pay per use or as enabled
Connectivity Network Layer 4 firewall Beyond layer 4 firewall
Mainframe Endpoint TCP/IP connection Channel servers
Extended channel servers
Service-Level Agreements Service availability 99.9% 99.99%
Backup and Restore Services Backup operations Daily backups with two copies retained

Same system restore on request

Custom policies
Disaster recovery / multi-site support   Custom engagement
Support Level   Premier Cloud Success Services
Security and Compliance Industry standard compliance Designed for industry standard compliance Certification of IntelliCloud ecosystem
Data Security Protection of customer data Full disk encryption with self-encrypting devices Storage device retention
IntelliSphere Applications IntelliSphere software license and enablement   Infrastructure and service delivery
IntelliCloud Ecosystem Infrastructure Cabinets Teradata equipment Teradata cabinets Customer-specified cabinets