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Hardware / Software
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| Teradata Database hardware and TMS server |
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| Installing Teradata hardware and software |
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| Installing non-Teradata hardware and software |
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Database
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| Provisioning Teradata Database and tools |
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| Migrating data initially – NPARC |
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| Database administration |
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| Database monitoring / System health and capacity |
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Network
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| Network connectivity |
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| Network and port configuration – Enable remote access to Teradata environment |
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Systems
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| Teradata system administration |
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| Teradata system monitoring |
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| Teradata system management |
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| Critical systems management |
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Applications
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| Application monitoring |
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| Application testing, operations, and schedules |
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| Application upgrading |
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| TTU software / third-party software |
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Backup and Restore
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| Backup and restore hardware, software, and operations |
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Security
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| Security – Up to database/application |
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| Security – Database/application and data |
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Data Center
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| Power, floor space, cooling, physical security |
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| Facilities support – 24/7/365 |
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