After provisioning cloud services, customers can work with a Teradata Sales Engineer to set up user accounts and roles in the Service Portal (https://support.teradatacloud.com).
|Service Owner||Approves changes to cloud services and offerings.|
|Access Manager||Approves new cloud accounts and group memberships.|
|Technical Contact||Is responsible for network connectivity and related requests or incidents.|
|Support Contact||Communicates maintenance intervals and schedules upgrades and outages.|