Service Reviews | Teradata Vantage | Cloud Service Description - 3.2 - Service Reviews - Teradata Vantage on AWS

Teradata Vantageā„¢ Cloud Service Description: AWS

prodname
Teradata Vantage on AWS
vrm_release
3.2
created_date
February 2021
category
Cloud Service Description
featnum
B035-2870-050K

Teradata conducts quarterly service performance reviews with the customer. On an annual basis, Teradata reviews the customer service offer to assess service coverage, determine how current services will satisfy any planned platform enhancements, and discuss future opportunities for developing the customer's relationship with Teradata.

Reviews are conducted either on site or by telephone at Teradata discretion.