Support Tickets | Teradata Vantage | Cloud Service Description - 3.2 - Support Tickets

Support Tickets | Teradata Vantage | Cloud Service Description - 3.2 - Support Tickets - Teradata Vantage on AWS

Teradata Vantage™ Cloud Service Description: AWS

prodname

Teradata Vantage on AWS

vrm_release

3.2

created_date

February 2021

category

Cloud Service Description

featnum

B035-2870-050K

You can submit incidents and change requests (collectively called support tickets) through the Console at https://console.vantage.teradata.com.

Ticket Type	Reporting Option
Incident	Console Telephone (S1, S2 incidents only): 1-877-MY-TDATA, Option 3 Automatic Incident Creation: Generated by Teradata systems
Change Request	Console