17.10 - Installing Missing Library Files - Teradata Tools and Utilities

Teradata® Tools and Utilities for IBM AIX Installation Guide

Teradata Tools and Utilities
Release Number
Release Date
June 2021
Content Type
Publication ID
English (United States)

The 17.10 Teradata Tools and Utilities products depend on filesets xlC.rte or later and libc++.rte or later. If you install Teradata Tools and Utilities and an error message about one or more missing OS library files appears, follow the instructions below:

  1. Download the latest XL C/C++ for AIX filesets using the following link: https://www.ibm.com/support/fixcentral.
    1. Select Find product tab.
    2. Type XL C++ Runtime in the Product selector* list.
    3. Type in the Installed Version* list.
    4. Select AIX from the Platform* list and click Continue.
    5. Select Individual fix IDs and add xlc-aix-16.1.0-recommendedFix to the text box below.
    6. Select Show fixes that get me to this version ( under Additional query options.
    7. Select Continue on the next two pages.
      IBM might require an email address.
    8. Select Download using your browser (HTTPS) and click Continue.
    9. Click the download icon beside the name of the file (
  2. Create a directory named IBM-xlC-AIX (this can be any name) # mkdir IBM-xlC-AIX.
  3. cd to this directory and then copy the download file.

    # cd IBM-xlC-AIX"

    # cp <downloadfile>

    where <downloadfile> is the full path to the downloaded file.

  4. Uncompress and untar the downloaded file, using the following command:

    # zcat .tar.Z | tar -xf -

    where .tar.Z should be replaced with the downloaded file.

  5. Remove the downloaded file from the current directory.

    # rm <downloadfile>

  6. Use following command to install the filesets:

    # smit installp

    1. The Install and Update Software interface is displayed.
    2. Select Install Software, if not highlighted and press Enter.
      The Install Software interface is displayed.
    3. Enter the full path of the directory created above in the INPUT device / directory for software line and press Enter.
      More installation configuration information is displayed.
    4. The SOFTWARE to install should have 'all_latest'.
    5. Press Enter.
    6. Press Enter for the ARE YOU SURE interface.
    7. Press F10 when the installation is completed.