Common errors that can occur during the upgrade process in Customer Mode must be fixed. Warnings can be ignored.
| Step | Error Message | Error Meaning |
|---|---|---|
| Gather Package Info | Media Scanning Errors Occurred! | /var/opt/teradata/customermodepkgs directory does not exist. |
| Confirm Package Selections | Error! No packages were found in any of the media sources searched. | /var/opt/teradata/customermodepkgs directory is empty. |
| Select Packages | PUT was not able to find any packages to auto-select. | /var/opt/teradata/customermodepkgs directory does not contain any packages that PUT automatically installs. |
| Select Packages |
Invalid Package Selection
For example, if you are running a newer database version than you are trying to install, the system reports: You are performing a Teradata efix upgrade. The Teradata packages being installed must match the running Teradata major.minor.maintenance version. |
/var/opt/teradata/customermodepkgs directory contains invalid package versions. |