Using the Troubleshoot Utility - Tivoli

Teradata Extension for Tivoli Storage Manager Administrator Guide

Product
Tivoli
Release Number
16.20
16.10
Published
May 2017
Language
English (United States)
Last Update
2019-03-22
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Product Category
Teradata Tools and Utilities

The troubleshoot utility provides problem and remedy details for any ARC or Teradata Extension for Tivoli Storage Manager errors for TARA jobs.

  1. From the Teradata Tiered Archive/Restore Architecture screen, click Help > Troubleshoot.


    The Troubleshoot screen appears.

  2. Enter the Error Code.


  3. Click Search. The description, problem, and remedy appear.
    The error code can be an ARC or Teradata Extension for Tivoli Storage Manager (BAM) error. For example, it can be ARC0001 or BAM0001.