On each media server, ARC output (.out) files are located in the home directory of the baruser account. These files are required when Teradata TARA launches Teradata ARC.
- If an ARC .out file with a matching timestamp of the attempted launch exists, open the ARC log and examine possible errors provided by the client utility.
- If no ARC .out file exists, or an .out file of 0 bytes exists, Teradata ARC is not being launched properly. This indicates that Teradata TARA cannot find the ARCMAIN binary or the permission on the script that launches Teradata ARC is not correct. Go to Step 2: Examine the Script that Launches Teradata ARC.