If errors occur with Teradata Extension for Tivoli Storage Manager during a Teradata backup, the extension and TSM generate debug logs that can be used for troubleshooting.
Error messages reported by Teradata Extension for Tivoli Storage Manager can originate from several software components. Determining the root cause of an error depends on the application that reports the problem. The following table lists different types of messages that can occur.
| Type of Message | Description | Reference Information |
|---|---|---|
| ARCnnnn messages | These messages are generated by ARCMAIN client code. | None |
| BAMnnnn messages | These messages are generated by Teradata Extension for Tivoli Storage Manager. | Data Connector Error Messages |
| ANSnnnn messages | These are TSM client messages. | Refer to the version of IBM’s Tivoli Storage Manager Messages that correlates to the version of TSM being used |
| ANRnnnn messages | These are TSM server messages. | Refer to the version of IBM’s Tivoli Storage Manager Messages that correlates to the version of TSM being used |
| Messages with error numbers that range from -50 to +50 | These error messages are associated with Teradata Extension for Tivoli Storage Manager or TSM. | Refer to the version of IBM’s Tivoli Storage Manager Messages that correlates to the version of TSM being used |
| Messages with error numbers that range from 1 to 50 | These ARCMAIN errors are associated with the Data Connector component. | Data Connector Error Messages |
| Error messages in the form of "*** Failure nnnn: ..." | These are ARCMAIN errors that most likely originate with the Teradata Database. | Messages |
Some error codes have multiple error messages, which are listed in the bullet lists in the Error Message Text column.