If the TARA server is unresponsive, add ulimit -c 131072 to the /etc/init.d/tdtaraserver script to produce core files. Doing so kills the process ID to obtain the core file:
case "$1" in start) echo -n 'Starting taraserver ' ulimit -c 131072 if [ $KTYPE -eq 0 ]; then
Core files are located in /opt/teradata/tara/server/config:
For example:
lussdgsc-bar00:/opt/teradata/tara/server/config # ls -l total 1690 drwx------ 2 taraserver root 176 Aug 28 11:24 . drwxr-xr-x 7 root root 168 Aug 9 15:13 .. -rw------- 1 taraserver users 13176832 Aug 28 11:01 core.8849 -rwxr-xr-x 1 taraserver root 901 Aug 13 14:57 defaults -rwxr-xr-x 1 root root 430 Aug 10 15:16 defaults_original
For the core ulimit setting to take effect, restart the TARA server.
If core files do not provide an answer, look at the TARA server log. See Step 2: Change the Verbosity of the TARA Server Log.