Performance Service - Teradata IntelliCloud

Teradata® IntelliCloud™ Service Description: On-Premises

Product
Teradata IntelliCloud
Release Number
1.0
Published
June 2019
Language
English (United States)
Last Update
2019-06-22
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Product Category
Cloud

The Performance service builds upon the features of Premier Cloud Support and adds operational tools, processes, and automation to promote quality performance of the analytical ecosystem.

Performance includes the following features:

Feature Description Frequency
Database Health Checks Basic database health checks that ensure database availability Weekly
Database Monitoring Automated alerts and thresholds that monitor the database and platform to look for trends and report any known issues

Alerts are available in the Teradata Operations Management (TOM) portal.

Ongoing
Database Performance Reporting Online reports that show monthly platform performance On-demand
Database Administrator Advisor On-Demand Access Access to Teradata experts to address specific questions about database performance, workload management, and so on. On-demand; 16 hours per quarter