System Problems Management in the Web Client - Server Management

Teradata® Server Management Product Guide

Product
Server Management
Release Number
14.00
Published
April 2019
Language
English (United States)
Last Update
2020-10-13
dita:mapPath
tsx1552482809995.ditamap
dita:ditavalPath
ft:empty
dita:id
B035-6112
lifecycle
previous
Product Category
Hardware
Software

In the Web Client, system problems can be viewed by selecting > System Problems. Service Users and Administrators can clear system problems and add or delete comments. Comments can be added to share information with other Server Management users, such as maintenance activities that contributed to or resolved a system problem or diagnosis, or remediation steps that may have been attempted. Comments added to a system problem also update a related incident in the Teradata backend systems, such as MyWork. Deleting comments only deletes them from the local system and does not update the service incident.