16.20 - About Log Files - Teradata Tools and Utilities

Teradata® Tools and Utilities for Microsoft Windows Installation Guide

Teradata Tools and Utilities
Release Number
September 2019
English (United States)
Last Update

When you install Teradata Tools and Utilities, you can choose to have a log file named InstallShield.log created. You can use the log file to troubleshoot problems with the installation if necessary.

Setting Up a Log File for Interactive Installation

Do the following to create a log when installing interactively.
  1. cd to the Windows\TTU folder.
  2. Run the following command:

    >setup.exe /debuglog

    A file is created in the same folder as setup.exe named InstallShield.log.

Use the following command to create the install.log file in a different location:

>setup.exe /debuglog"C:\PathToLog\setupexe.log"

Log Files for Silent Installation

When you install silently using silent_install.bat, the following two log files are created in %temp%.
  • TTUSuiteSilent_Install.log contains logs for TTUSuiteSilent.exe, which is launched by silent_install.bat.
  • TTUSilentUninstall.log contains the steps for the suite setup.exe,which is launched by TTUSuiteSilent.exe.

Log files are always created for the individual products that are installed and are located in %temp%.