Client Computer Problem: Cannot Communicate Over the Network with Teradata Database - Teradata Tools and Utilities

Teradata Tools and Utilities for Oracle Solaris on AMD Opteron Systems Installation Guide
Product
Teradata Tools and Utilities
Release Number
16.10
Published
May 2017
ft:locale
en-US
ft:lastEdition
2018-07-13
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jfv1488824663247.ditamap
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16.10_Solaris_Opteron_No_ie.ditaval.ditaval
dita:id
B035-3126
Product Category
Teradata Tools and Utilities
  1. To confirm that a client can communicate over the network to a Teradata Database, ping the Teradata Database:

    /usr/etc/ping dbcnameCOPn

    dbcnameCOPn can appear in upper or lower case.

    The following is returned as a positive response:
    dbcnameCOPn is alive
  2. To perform the second test to verify communication to the Teradata Database, type:

    telnet dbcnameCOPn

    The following response is returned: 
    telnet: connect: Connection refused
  3. If these responses are not received, consult Troubleshooting Network Problems.