Support Incidents Dashboard | Console | Teradata Vantage on AWS - 2.1 - Support Incidents Dashboard - Teradata Vantage on AWS

Teradata Vantageā„¢ on AWS Getting Started Guide

Product
Teradata Vantage on AWS
Release Number
2.1
Release Date
November 2020
Content Type
Configuration
Implementation
Installation
Publication ID
B700-4015-090K
Language
English (United States)

If you are a Site Admin or Super Site Admin, in the Console you can view or create incidents and change requests and submit questions.

  • Incident - for a problem that is preventing or degrading service.
  • Change request - to request that something be provided or changed.

Incidents are evaluated and assigned severity and priority levels that affect how quickly they are addressed.