Test Server Management | Teradata Vantage on VMware - Testing Server Management (CMIC) - Teradata Vantage on VMware

Teradata Vantageā„¢ on VMware Base, Advanced, Enterprise Tiers Getting Started Guide

Product
Teradata Vantage on VMware
Release Number
Deployer 3.04
Published
October 2021
Language
English (United States)
Last Update
2021-10-29
dita:mapPath
qbi1545241606156.ditamap
dita:ditavalPath
lyx1526581533412.ditaval
dita:id
B035-5958
Product Category
Cloud
After deploying Server Management, you must open an incident in the Teradata customer portal to use and configure ServiceConnect. This process can take several days to complete, so plan accordingly.
  1. Go to https://support.teradata.com.
  2. Log in.
  3. Under Service Request, select Incidents > Create.
  4. Select the Site ID from the menu.
  5. At Incident Type, select Other/Not Sure.
  6. At Incident Severity, select a severity.
    For a list of severity definitions, select the question mark above the menu selection arrow. Press Esc to close the window.
  7. In Incident Synopsis, type Request to Complete CMIC Configuration and Test for Vantage on VMware and include which tier you are using.
  8. In Incident Description, repeat the synopsis along with any additional information that is helpful.
  9. At Contact Information, enter your name, email address, and telephone number.
  10. Click Submit.
  11. Monitor the incident.
    This process can take several days to complete.
  12. After Teradata Services validates the connection, close the incident.