When an OS migration of Teradata Viewpoint does not complete successfully, you need to back down the OS. After backing down the OS, perform the following steps to restart the Viewpoint services.
- Bring down all services:/opt/teradata/viewpoint/bin/vp-control.sh stop
- Re-install all Viewpoint rpms:
- rpm -Uvh --force viewpoint*.rpm
- rpm -Uvh --force dcs*.rpm
- rpm -Uvh --force camalert*.rpm
- rpm -Uvh --force camportlets*.rpm
- rpm -Uvh --force querygridportlet*.rpm
- rpm -Uvh --force tasmportlets*.rpm
- rpm -Uvh --force tddatalabsportlets*.rpm
- rpm -Uvh --force tdmgmtportlets*.rpm
- rpm -Uvh --force tmsmonitor*.rpm
- Run changedbpasswd.sh:/opt/teradata/viewpoint/dcs/bin/changedbpasswd.sh
- Run setupDb.sh/opt/teradata/viewpoint/dcs/bin/setupDb.sh
- Run rpm -qa | grep viewpointlog4j to check if log4j remediation was applied. If yes, then:
- Delete the remediation trace files:rm /etc/opt/teradata/log4j-*viewpoint
- Re-install the log4j remediation:rpm -Uvh --force viewpointlog4j*.rpm
- Delete the remediation trace files:
- Restart all services:/opt/teradata/viewpoint/bin/vp-control.sh restart