12.04 - Alert Viewer Columns - Server Management

Teradata Server Management Web Services User Guide

prodname
Server Management
vrm_release
12.04
created_date
January 2017
category
User Guide
featnum
B035-5350-017K
The Alert Viewer columns are described below.
Column Descriptions
Status Specifies one of the following alert statuses:
  • Active
  • AutoSolved
  • Cleared
Time Indicates the date and time the alert was detected.
Severity Specifies one of the following severity levels of the alert:
  • OK
  • Information
  • Warning
  • Degraded
  • Critical
  • Fatal
Description Specifies the message that describes the alert that occurred.
GUID Specifies the unique Alert ID assigned to the alert.
Knowledge ID Indicates the knowledge file, version, and rule name that triggered this alert.
Tracking ID Used with the AutoSolved feature and repeat tracking.
Subsystem Specifies the subsystem where the alert originated.
AutoSolved Specifies whether the alert can be AutoSolved as follows:
  • True: Indicates the alert can be AutoSolved when an OK alert for the same source is detected.
  • False: Indicates the alert cannot be AutoSolved.
  • ByTrackingID: Indicates the alert can be AutoSolved when an OK alert with the same Tracking ID is detected.
Repeat Start Time Specifies the time a repeat of this alert was first seen within a day.
Repeat Count Indicates the number of times this alert has repeated since the value in Repeat Start Time.
TVI_Disposition Specifies the TVI Disposition status:
  • None: No disposition determined.
  • Ignore_Maintenance: The maintenance window was open when this alert occurred. Alerts are marked Ignore_Maintenance if the components for which they are reported are in a maintenance window. A summary alert is still escalated while in a maintenance window but the maintenance flag is on, so no incident is created at the backend.
  • Ignored: Not escalated by TVI because it has been specifically excluded by rules.
  • Abeyed: Summary Alert was not escalated by TVI because a previous similar alert was escalated and subsequent escalation is suppressed for a period of time.
  • Escalated: Indicates this summary alert has been sent out to the TVI backend to be considered for incident create or update.
ComponentID Indicates the component associated with the alert.
ObjectClass Specifies the object class name of the component, typically the first part of the component ID.
Sequence Identifies the sequence and collective in which the alert was logged.
SystemID Indicates the ID that represents the system where the alert originated.
CollectiveID Indicates the ID that represents the collective where the alert originated.
CabinetID Indicates the ID that represents the cabinet where the alert originated.
ChassisID Indicates the ID that represents the chassis where the alert originated.
ReporterType Identifies one of the following categories to which the alert belongs:
  • MPP_Alert: Indicates an alert condition.
  • PSR_SummaryAlert: Indicates a summary about a problem scenario.
SubType Indicates an optional alert type. PSR_SummaryAlert can have the following subtypes: RootCause, SituationalCause, UpdateMore, UpdateWorse, UpdateRepeat, UpdateExpire, UpdateInfo, UpdateImprove, or UpdateClose. Heartbeat identifies issues or a restore of the node to the CMIC Event path.
Domain Identifies the problem area, which is typically a short name for the agent reporting the alert. Example domains include:
  • Alerts reported by Server Management, such as Node, CMIC, ChassisAgent, CMICCore, and Disk_Array.
  • Linux domains: Alerts reported for Linux node software, including Teradata for database related alerts.
  • PSR: The domain for all summary alerts.
MessageID Specifies an alert name or message key or number unique within the domain for a specific type of alert.
RequestID Groups a sequence of alerts, such as command results.
SystemName Specifies the name of the system where the alert originated.
Relation Specifies the MPPAlert relationship to the summary alert:
  • Summary
  • Root
  • Key
  • Related
  • Update

This column only displays when you drill down from the Summary Alert Viewer.

Recommendation The recommended action for the alert.

This column only displays when you drill down from the Summary Alert Viewer.