12.04 - Downloading a Support Bundle for Viewing - Server Management

Teradata Server Management Web Services User Guide

Server Management
January 2017
User Guide
  1. From the Tree View, select a component for which support bundles are collected.
  2. To open the Support Bundles window, do one of the following:
    • Select Functions > Support Bundles.
    • From the toolbar, click Support Bundles.
  3. From the Support Bundles window, click the support bundle that you want to download. Support bundles have a .gz file extension.
    If you are on the customer LAN, you must log on as a Service User to download support bundles.
  4. On the File Download dialog box, click Save.
  5. Specify the directory where you want to download the support bundle zip file.
The downloaded bundle is compressed. To extract and view the files, you must use a compression utility.