Test Server Management | Teradata VantageCore VMware - Testing Server Management (CMIC) - Teradata VantageCore VMware

Teradata® VantageCore VMware - Base, Advanced, Enterprise Tiers Getting Started Guide
Deployment
VantageCore
Edition
VMware
Product
Teradata VantageCore VMware
Release Number
Deployer 4.0
Published
October 2023
ft:locale
en-US
ft:lastEdition
2023-10-31
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nxb1617391283297.ditaval
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hrd1467245928404
Product Category
Cloud
After deploying Server Management, you must open an incident in the Teradata customer portal to use and configure ServiceConnect. This process can take several days to complete, so plan accordingly.
  1. Go to https://support.teradata.com.
  2. Log in.
  3. Under Service Request, select Incidents > Create.
  4. Select the Site ID from the menu.
  5. At Incident Type, select Other/Not Sure.
  6. At Incident Severity, select a severity.
    For a list of severity definitions, select the question mark above the menu selection arrow. Press Esc to close the window.
  7. In Incident Synopsis, type Request to Complete CMIC Configuration and Test for VantageCore VMware and include which tier you are using.
  8. In Incident Description, repeat the synopsis along with any additional information that is helpful.
  9. At Contact Information, enter your name, email address, and telephone number.
  10. Click Submit.
  11. Monitor the incident.
    This process can take several days to complete.
  12. After Teradata Support validates the connection, close the incident.