If you enable remote configuration assistance from the Teradata customer portal, configure ServiceConnect as the final step in deploying a Server Management (CMIC) VM.
- Open an incident from the Teradata customer portal. See Testing Server Management (CMIC) for information on opening an incident and using ServiceConnect.
- Log in to the Teradata Viewpoint portal with administrator credentials.
- Click , and select the Server Management portlet.
- Set up your SiteID. For instructions, see Adding Site IDs.
- From the Configure list, click ServiceConnect.
- Log in to ServiceConnect.If the system was previously set up with a site ID, the SiteID box populates.
- Click Create Connection.The system creates a connection, configures devices, generates an Asset Baseline, and sends an alert.
- [Optional] If you require outgoing connections to go through a proxy server, click Advanced options and do the following:If you enable Proxy Auto-Configuration, you cannot enable the HTTP Proxy or SOCKS Proxy. However, you can complete the authentication fields for either if the .pac file points to a proxy server that requires this information.
If you have a *.pac file at a known URL, you can configure it along with any authentication for the HTTP and SOCKS servers, if required.
Proxy Options Description Auto-Configuration - Under Proxy Auto-Configuration, select Enable if you have an automatic proxy configuration script.
- In the URL box, type the IP address of your proxy server.
The format is http://proxy server IP Address/*.pac file path.
HTTP - Under HTTP Proxy, select Enable.
- In the Host IP Address box, type the IP address of the HTTP proxy host.
The IP address must be a valid IPv4 or IPv6 address. If it is IPv4, it is pinged to make sure the connection is valid.
- In the Port box, type the port number for the HTTP proxy.
- If credential authentication is required, click Authenticate using the following information, and type the login credentials.
SOCKS - Under SOCKS Proxy, select Enable.
- In the Host IP Address box, type the name or address of the SOCKS proxy host.
The IP address must be a valid IPv4 or IPv6 address. If it is IPv4, it is pinged to make sure the connection is valid.
- In the Port box, type the port number for the SOCKS proxy.
- If credential authentication is required, click Authenticate using the following information, and type the login credentials.
- Click Apply.
- [Optional] From the Configure list, click Alerts to configure the alerts.Action sets that you configured in the Alert Setup portlet display in the Alert Actions list in the Server Management portlet.
- Click Close.