Set Up ServiceConnect | VantageCore VMware - Setting Up ServiceConnect - VantageCore VMware

VantageCore VMware Quick Start
Product
VantageCore VMware
Release Number
2.5
Published
November 2022
Language
English (United States)
Last Update
2022-11-01
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B035-6221
Product Category
Cloud
If you enable remote configuration assistance from the Teradata customer portal, configure ServiceConnect as the final step in deploying a Server Management (CMIC) VM.
  1. Open an incident from the Teradata customer portal. See Testing Server Management (CMIC) for information on opening an incident and using ServiceConnect.
  2. Log in to the Teradata Viewpoint portal with administrator credentials.
  3. Click
    , and select the Server Management portlet.
  4. Set up your SiteID. For instructions, see Adding Site IDs.
  5. From the Configure list, click ServiceConnect.
  6. Log in to ServiceConnect.
    If the system was previously set up with a site ID, the SiteID box populates.
  7. Click Create Connection.
    The system creates a connection, configures devices, generates an Asset Baseline, and sends an alert.
  8. [Optional] If you require outgoing connections to go through a proxy server, click Advanced options and do the following:
    If you enable Proxy Auto-Configuration, you cannot enable the HTTP Proxy or SOCKS Proxy. However, you can complete the authentication fields for either if the .pac file points to a proxy server that requires this information.

    If you have a *.pac file at a known URL, you can configure it along with any authentication for the HTTP and SOCKS servers, if required.

    Proxy Options Description
    Auto-Configuration
    1. Under Proxy Auto-Configuration, select Enable if you have an automatic proxy configuration script.
    2. In the URL box, type the IP address of your proxy server.

      The format is http://proxy server IP Address/*.pac file path.
    HTTP
    1. Under HTTP Proxy, select Enable.
    2. In the Host IP Address box, type the IP address of the HTTP proxy host.

      The IP address must be a valid IPv4 or IPv6 address. If it is IPv4, it is pinged to make sure the connection is valid.

    3. In the Port box, type the port number for the HTTP proxy.
    4. If credential authentication is required, click Authenticate using the following information, and type the login credentials.
    SOCKS
    1. Under SOCKS Proxy, select Enable.
    2. In the Host IP Address box, type the name or address of the SOCKS proxy host.

      The IP address must be a valid IPv4 or IPv6 address. If it is IPv4, it is pinged to make sure the connection is valid.

    3. In the Port box, type the port number for the SOCKS proxy.
    4. If credential authentication is required, click Authenticate using the following information, and type the login credentials.
  9. Click Apply.
  10. [Optional] From the Configure list, click Alerts to configure the alerts.
    Action sets that you configured in the Alert Setup portlet display in the Alert Actions list in the Server Management portlet.
  11. Click Close.