When you install Teradata Tools and Utilities, you can choose to have a log file named InstallShield.log created. You can use the log file to troubleshoot problems with the installation if necessary.
Setting Up a Log File for Interactive Installation
Do the following to create a log when installing interactively.
- cd to the Windows\TTU folder.
- Run the following command:
>setup.exe /debuglog
A file is created in the same folder as setup.exe named InstallShield.log.
Use the following command to create the install.log file in a different location:
>setup.exe /debuglog"C:\PathToLog\setupexe.log"
Log Files for Silent Installation
When you install silently using silent_install.bat, the following two log files are created in %temp%.
- TTUSuiteSilent_Install.log contains logs for TTUSuiteSilent.exe, which is launched by silent_install.bat.
- TTUSilentUninstall.log contains the steps for the suite setup.exe,which is launched by TTUSuiteSilent.exe.
Log files are always created for the individual products that are installed and are located in %temp%.