2.2 - Licensing Issues During Scaling Out and Scaling In - Teradata Vantage on AWS

Teradata Vantageā„¢ on AWS (DIY) Installation and Administration Guide

Product
Teradata Vantage on AWS
Release Number
2.2
Release Date
May 2021
Content Type
Administration
Configuration
Installation
Publication ID
B035-2800-041K
Language
English (United States)

Licensing errors may occur when scaling out or scaling in a system. Nodes and the associated licenses are automatically removed from the system so new nodes and new licenses can be assigned. During this process, Teradata strongly recommends you monitor the AWS CloudWatch logs. In AWS CloudWatch logs, look for log group Teradata/DBS/stack-name and log stream telm_stack-name . Vantage automatically fixes most issues and activates the new licenses. There may be a delay during this process.

Following are examples of errors and possible remedies:
Errors Remedies
An error occurred revoking the license The Teradata EMS server attempts to automatically revoke the license. There may be a delay of up to 1 hour in response. If the AWS CloudWatch logs indicate a revocation was attempted twice, then revoke the license manually using tdc-revoke.
An error occurred removing the license files Revoke the license manually using tdc-revoke.