Branch and Merge Nodes in Workflows or Customer Lists | Vantage CX - 1.4 - Branch and Merge Nodes - Vantage Customer Experience

Vantage Customer Experience User Guide

Vantage Customer Experience
Release Number
Release Date
June 2021
Content Type
User Guide
Publication ID
English (United States)

With Branch and Merge nodes, you can create parallel execution paths.

Each Branch and Merge node must have an explicit success path.

By default, a failed Branch path skips any remaining nodes and goes directly to its Merge node. Alternatively, you can create an explicit failure path to execute additional actions upon a failure.

See Use Cases for Branch and Merge Node Behavior.