Branch and Merge Nodes in Workflows or Customer Lists | Vantage CX - 1.4 - Branch and Merge Nodes - Vantage Customer Experience

Vantage Customer Experience User Guide

Product
Vantage Customer Experience
Release Number
1.4
Release Date
June 2021
Content Type
User Guide
Publication ID
B035-3800-099K
Language
English (United States)

With Branch and Merge nodes, you can create parallel execution paths.

Each Branch and Merge node must have an explicit success path.

By default, a failed Branch path skips any remaining nodes and goes directly to its Merge node. Alternatively, you can create an explicit failure path to execute additional actions upon a failure.

See Use Cases for Branch and Merge Node Behavior.