Use Script Management to simplify the integration between Vantage CX APIs and external channels by registering the client and creating custom Groovy scripts.
High-level features include the following:
- External channels call the Vantage CX Decision Service through the REST API host
- Vantage CX performs simple REST API transformations and lookups
- Vantage CX returns messages to external channels in the required format
Script Management includes two components:
- Client registrations
- Defines client host APIs so Vantage CX can communicate with the client system.
- A library of scripts written by the user using Groovy script language.