Analytical Segment Event Table Structure| Vantage CX - 1.4 - Analytical Segments Event Table Structure - Vantage Customer Experience

Vantage Customer Experience User Guide

Vantage Customer Experience
Release Number
Release Date
June 2021
Content Type
User Guide
Publication ID
English (United States)
To create a dataset for use with Analytical segments, the Event table must met the following criteria:
Table name
  • Must end with _events
  • For example, telco_events
Table structure
  • Must include the following columns (cannot be null):
    • entity_id
    • datestamp
    • event

      For example, CANCEL SERVICE.

    • session_id (optional)
The following table illustrates a sample event table from which you could create a dataset for an Analytical segment.

Sample Path event table