1.3 - Analytical Segments Event Table Structure - Vantage Customer Experience

Vantage Customer Experience User Guide

prodname
Vantage Customer Experience
vrm_release
1.3
created_date
December 2020
category
User Guide
featnum
B035-3800-099K
To create a dataset for use with Analytical segments, the Event table must met the following criteria:
Table name
  • Must end with _events
  • For example, telco_events
Table structure
  • Must include the following columns (cannot be null):
    • entity_id
    • datestamp
    • event

      For example, CANCEL SERVICE.

    • session_id (optional)
The following table illustrates a sample event table from which you could create a dataset for an Analytical segment.

Sample Path event table