Add Destinations to Hierarchy | Vantage CX - 1.4 - Adding Destinations to the Hierarchy - Vantage Customer Experience

Vantage Customer Experience User Guide

Product
Vantage Customer Experience
Release Number
1.4
Release Date
June 2021
Content Type
User Guide
Publication ID
B035-3800-099K
Language
English (United States)
You can add destinations to the interaction point, message strategy, any decision point, or any area on the whiteboard. Message groups are the lowest in the whiteboard hierarchy, so they have no destinations that can be added to them.