Access the Whiteboard | Vantage CX - 1.4 - Accessing the Whiteboard - Vantage Customer Experience

Vantage Customer Experience User Guide

Product
Vantage Customer Experience
Release Number
1.4
Release Date
June 2021
Content Type
User Guide
Publication ID
B035-3800-099K
Language
English (United States)
  1. Do one of the following depending on if you are working on an interaction point or message strategy:
    Option Steps
    Interaction Point
    1. Select "" > Real-time decisioning > Channels.
    2. Select an interactive channel.
    3. Select the Interaction Points tab, then select an interaction point.
    4. Select "" .
    Message Strategy
    1. Select "" > Message strategies.
    2. Select a message strategy.
    3. Select "" .