Ingest/Inbound Data | Vantage CX - 1.4 - Data Ingestion - Vantage Customer Experience

Vantage Customer Experience User Guide

Vantage Customer Experience
Release Number
Release Date
June 2021
Content Type
User Guide
Publication ID
English (United States)

With an inbound data integration, you can define workflows or customer lists that ingest (import) data from external systems. When a workflow or customer list contains an inbound data integration, Vantage CX imports and stores the data in a database. You can then process the data from the workflow or from additional workflows.

You can ingest JSON data from an API connection and delimited files from an SFTP connection.