Ingest/Inbound Data | Vantage CX - 1.4 - Data Ingestion - Vantage Customer Experience

Vantage Customer Experience User Guide

Product
Vantage Customer Experience
Release Number
1.4
Release Date
June 2021
Content Type
User Guide
Publication ID
B035-3800-099K
Language
English (United States)

With an inbound data integration, you can define workflows or customer lists that ingest (import) data from external systems. When a workflow or customer list contains an inbound data integration, Vantage CX imports and stores the data in a database. You can then process the data from the workflow or from additional workflows.

You can ingest JSON data from an API connection and delimited files from an SFTP connection.