Organization/User Management | Vantage CX - 1.4 - Organization and User Management - Vantage Customer Experience

Vantage Customer Experience User Guide

Vantage Customer Experience
Release Number
Release Date
June 2021
Content Type
User Guide
Publication ID
English (United States)

Use Organization management and User management to create organizations and manage users.

Administrators use Organization management to create and manage organizations. After an organization is created, administrators can use User management to manage users, including access, roles, and permissions. User management permission is required to access.

You can also filter users by All Users, Active, or Inactive status.

Application access depends on which applications are installed and the associated permissions for a user in an organization. User permissions are added per organization and can vary for each organization.

  • Organizations are defined groups within a company.
  • An Organization Administrator is a user who can create and edit organizations and add Organization managers to an Organization. Organization managers manage permissions for pairings of organizations and users.

These applications ship with a default organization, and the initial login credentials are admin/admin. This is the default login and password for Organization management and the Default applications.